Customer Service Advisor

Location: York
Job Type: Permanent
Salary: £18548 - £19321
Reference: J13170
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Customer Service Assistant
£18548 - £19321
Based in York City Centre.
Working Hours
Must be flexible with working hours as you will be required to work every other weekend Sat 9am - 5pm and Sunday 10am - 4pm.
Working 5 days over 7. Monday to Friday hours will be also be shifted over 8hrs between 8.30am and 7pm.
Eg - if you work Sat and Sunday you will be off two days in the week.
The Company
Exciting times as the company is having a massive office refurbishment. The environment is friendly and outgoing with a real family feel.
The Role
The purpose of the position is to deliver first rate customer service to all potential and existing customers, ensuring all elements of the service are delivered to a high quality and on time.
To communicate with all customers in an effective and efficient manner to ensure the products and services of the Company are delivered at the highest standard.
To work as part of a team to deliver the service and to undertake any task required to fulfil Company, Team and individual performance objectives.
·Deal with incoming calls in a professional manner
·Build relationships with clients and customers
·Organise documentation accurately
·Book and plan schedules for customer requirements
·Deal with queries
·You will need to have worked in a office based customer service role
·Have experience of dealing with customers over the telephone
·Be organised
·Able to work in a high-pressured environment
·Be bright and outgoing
·Able to work weekend/evenings on a shift basis
·30% discount off company products
·Medical Healthcare Package
·Discounts with local businesses

This vacancy is advertised on behalf of gap personnel group (Quattro Recruitment Ltd & Quattro Healthcare Ltd) who operate as an Employment Business. gap personnel group is an Equal Opportunities Employer.

The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.  Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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