Service Administrator

Location: Wymondham
Job Type: Permanent
Salary: Competitive Salary
Reference: J13427
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Gap Professional are recruiting for a family owned Business who supply a wide range of Agricultural, Construction and Ground care machinery via their 19 country stores across East Anglia, and we currently have an opportunity for an experienced Service Administrator to join the Service team at the Wymondham, in Suffolk branch.

Due to the location, you will need to have your own transport

Duties for the Service Administrator position include:

• Administration support to Service Manager
• Answer department telephones and dealing with customer queries
• Assisting in maintaining effective and accurate communication between customers and technicians in relation to the repair and maintenance of Agricultural, Construction and Ground care machinery.
• Assist with reports, raising of job cards, completion of job cards and invoicing
• Updating Service Technician timesheets on to the system and administering the clock cards
• Maintaining all records efficiently and effectively as required

Skills Required for the Service Administrator Position Include:

• Excellent communication skills with the ability to deal diplomatically with customers and colleagues in a polite and professional manner
• Strong customer service and administration skills
• Organized with the ability to multitask efficiently
• Have a flexible and approachable manner
• Knowledge of Microsoft office to include Word and Excel
• Accuracy with numbers and handling of cash

Hours:

• Monday to Friday 8am to 5pm

Benefits in return for your hard work include:

• 24 Days Annual Leave (plus bank holiday)
• Company Sick Pay Scheme
• Workplace pension
• Staff Discount in Country Stores
• Death in Service Cover (2 x salary)
• Free Parking


This vacancy is advertised on behalf of gap personnel group (Quattro Recruitment Ltd & Quattro Healthcare Ltd) who operate as an Employment Business. gap personnel group is an Equal Opportunities Employer.

The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.  Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

By applying for the above position and providing your
personal data to us you understand that your data will be processed in line with our Privacy Policy. To
view our full Privacy Policy please go to: https://bit.ly/2GAtG1R