Customer Service Advisor

Location: Chorley, Lancashire
Job Type: Permanent
Salary: £17000 - £18000 per annum
Reference: 1573_1604586702
Contact Name: Elly Clow
Expiry Date: 2020-12-05

gap professional are operating as an employment agency on behalf of its client.

Temp to perm (12 weeks temporary probation period leading to a permanent contract)

Chorley, Monday - Friday, 40 hours per week, £18,000

Key Responsibilities:

  • Answering inbound calls with a professional telephone manner
  • Chase shipment information for customers
  • Process customer orders and returns
  • Provide product and pricing information to customers
  • Liaise with the Warehouse team to ensure deadlines are met regarding orders and shipments
  • Ensure all queries are managed until completed in a timely manner


Experience, attributes & skills sought:

  • Previous Customer Service experience is essential
  • Previous experience of working within a supply chain/logistics environment
  • Able to handle queries from start to finish ensuring the best possible outcome
  • Able to work within a fast paced environment with little supervision and able to work on own initiative
  • Strong communication and IT skills


Closing date is 05/12/2020

To Apply please follow the application process for the site this job is advertised on or email your CV to zoe.graham@gap-professional.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

gap professional are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

gap professional is committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.