Customer Service Manager

Location: Stockport, Greater Manchester
Job Type: Permanent
Salary: £23000.00 - £25000.00 per annum + Plus benefits
Contact: Elly Clow
Call: Elly
Reference: BBBH1243_1581940268
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gap professional are operating as an employment agency on behalf of its client.

Perm - Ideally to commence week beginning 24.2.20 - interviews being held 20th & 21st Feb.

Stockport, shifts to suit during the hours of 0800 - 1800 Monday to Friday. Salary DOE upt o £25,000 + bens.

I am recruiting for an experienced Customer Service Manager in Stockport to work with my prestigious, well established fashion client. The ideal candidate will be required to start as soon as possible.

Key Responsibilities:

You will be managing a team of 12-15 Customer Service Advisors and executives, whilst leading by example and providing day to day support within the team and ensuring a process is followed.

All calls are inbound and include - Order placing, order and shipment queries, product information and pricing queries to name a few.

Experience, attributes & skills sought:

  • Ideally, you will have had experience liaising with a Warehouse or Distribution in regards to orders and shipments.
  • You must have a minimum of 2 years experience as a Supervisor in a Customer Service environment, or 1 year as a Manager.
  • You will be ambitious, creative and motivated, with a true desire to lead and manage a team from the front using your experiences and knowledge.

In return, you will benefit from:

A basic salary of up to £25,000PA, on-site parking, Flexible working hours, Discounted/free food & Childcare, Company events & social hours, Casual dress.

Closing date is 25.02.2020

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gap professional are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future